System Status
Operational
HTTPS API
Operational
Web app
Operational
Client connectivity
Scheduled downtime
There is currently no downtime planned.
Status history
Mon 2019-09-23
All services operating normally.
Sun 2019-09-22
14:00:21 UTC: Issue resolved.
The issue is resolved. We will work with our data centre to understand the root cause of the issue and publish the findings.
12:13:05 UTC: Potential resolution.
All affected users have now reconnected to our system. We are monitoring the system closely.
11:15:59 UTC: Users disconnected.
A large number of users appear to have disconnected from PrintNode. Our systems are operating normally so we suspect this to be due to a network outage outside PrintNode's systems (similar to the issue from 2019-09-10). We are working with our data centre provider to investigate the situation.
Sat 2019-09-21
All services operating normally.
Fri 2019-09-20
All services operating normally.
Thu 2019-09-19
All services operating normally.
Wed 2019-09-18
All services operating normally.
Tue 2019-09-17
All services operating normally.
Mon 2019-09-16
All services operating normally.
Sun 2019-09-15
All services operating normally.
Sat 2019-09-14
All services operating normally.
Fri 2019-09-13
All services operating normally.
Thu 2019-09-12
All services operating normally.
Wed 2019-09-11
All services operating normally.
Tue 2019-09-10
16:42:44 UTC: Issue resolved.
According to user feedback, internal diagnostics and reports from our data centre provider, this issue is now resolved. We will publish a root cause analysis as soon as we are provided with the necessary information.
14:12:44 UTC: Fix still in progress.
Our data centre provider is still working on fixing the affected networking systems - any users still experiencing connectivity issues, please stand by. There is a small chance users may experience a brief period of intermittent connectivity.
13:59:15 UTC: Potential resolution.
All affected users have now reconnected to our system. We are monitoring things closely and working with our data centre provider on a root cause analysis of the issue.
13:20:00 UTC: Partial resolution.
Most (but not all) of the affected population of users have reconnected to our system. We are continuing to work with our data centre provider on a full resolution of the issue.
12:30:25 UTC: Users disconnected.
A large number of users appear to have disconnected from PrintNode. Our systems are operating normally so we suspect this to be due to a network outage outside PrintNode's systems. We are working with our data centre provider to investigate the situation.
Mon 2019-09-09
All services operating normally.
