We take your privacy and security seriously. All communication is secured with TLS. We do not store your documents after they have been printed. We never read their contents.
PrintNode offers two ways to print a document:
URI printing You send a URI to PrintNode. PrintNode instructs the client software to download a document from that URI and print it. With this method your document never passes through PrintNode's servers and, depending on your architecture, need never leave your own network. This option can be useful for compliance with corporate IT security policies or regulatory requirements such as HIPAA.
Base64 printing You send the document itself, base64-encoded, to the PrintNode servers, which then deliver it to the client for printing. When the document has been printed, it is deleted from the PrintNode servers. We never read the document and we do not perform automated mining, inspection, learning, analysis or data extraction of any kind on the document. We just deliver it to the client to be printed.
You can brand the PrintNode client as your own application. You can specify a name and logo, and host download links on your own website. This gives your customers the experience of remaining completely within your ecosystem. The only requirement is that you sign up for an Integrator Account.
If you would like to know more about custom branding, please contact us.
Integrate with your existing authentication systems If you have a custom-branded client, PrintNode can support third-party authentication systems. This allows your users to securely authenticate and identify themselves using their existing credentials.
Benefits of Delegated Authentication Delegated Authentication is perfect for situations where PrintNode is being used as a component in another system which already has its own authentication system.
For example, you might want your users to be able to use their PrintNode accounts using the same credentials they use to access your Active Directory deployment. PrintNode's Delegated Authentication system makes this possible, so that your users don't have to remember another username and password and you don't incur unnecessary additional administration burden.
With Delegated Authentication and custom-branded client, PrintNode behaves like a component in your application and your customers will never feel like they are leaving your ecosystem. You can find out more about how this works here.
Access to your scale made easy PrintNode has full support for USB and serial weighing scales. You can remotely read scales through the HTTP API or you can have scales data pushed to your application over WebSockets.
PrintNode does the work of normalising the measurements so you can access data with minimal processing. We have also worked around bugs in a number of popular devices to give you the most reliable experience possible.
Compatibility with scales and balances PrintNode supports a very wide range of scales, including all USB HID devices. Our customers use scales from DYMO, Mettler Toledo, Stamps.com, Fairbanks, Elane, Pitney Bowes, X.J. Group and Digiweigh and many other manufacturers.
Great for warehousing and shipping use Many of our customers use scales support to build packing/dispatch stations in warehouses. For example, you may use PrintNode to weigh a package and then generate and print a shipping label. Everything happens through the PrintNode API, which saves you time and helps you avoid mistakes.
We know how important it is to talk to a knowledgeable human being when you need business-critical software. That's why all of our support interactions are handled by our engineering team. This means that the person you are talking to actually builds and maintains the product and understands exactly how it works.
We do not use automated telephone systems, we do not outsource our support services and we do not let people who do not understand the product answer the telephone!
PrintNode is often compared to Google Cloud Print and prospective customers often ask us: "why should we use you instead of them?"
The following table compares PrintNode with Google Cloud Print on some key features and metrics. The information on Google Cloud Print comes from a combination of online material (e.g. Google's published policies and documentation) and feedback from Google Cloud Print users who have contacted PrintNode.
|Support||You can contact us directly via email or telephone. We also provide detailed documentation and plenty of example code.||No telephone or email support|
|Speed||Typically a print job spends under 20ms waiting to be processed on our servers.||Frequent delays, often taking minutes to process a print.|
|Business Continuity||PrintNode is a dedicated cloud printing service,
not a subproject of a larger organisation. Our short, medium and
long-term goals are all the same: to provide the best
cloud printing service available.
We have the ability to escrow our source code and provide standalone deployments of our service, so that even if the very worst happens, our customers can expect continuity of service.
|Cloud printing is not Google's core business and Google Cloud Print is one of many projects run by Google. Google has a history of discontinuing its cloud service offerings.|
|Privacy||We take your privacy and security as seriously as you do.
URI printing provides the best possible privacy, because you host your document yourself and send only the location of the document to the PrintNode server. This means that the document does not touch our servers – it doesn't even have to leave your network.
With base64 printing, you simply send your document through our servers. We don't store the document after it is printed, unless you explicitly ask us to as part of a debugging process.
In either case, we do not use your information for any reason other than to provide the services you require from us.
(Read more about base64 and URI printing here.)
|Hardware requirements||The PrintNode Client software runs silently in the background, giving the best possible user experience. It consumes little CPU power and has a very small footprint, only using 40MB of RAM on Windows. You can deploy a PrintNode Client headlessly on a Windows, OS X or Linux server. The Client will even run on a Raspberry Pi.||You have to use the Chrome browser to print; this can consume significant resources and makes usage of low-power hardware difficult or impossible.|
|Supported document types||Supports PDF and RAW printing.||Supports PDF and JPEG.|
|Branding||You can have a PrintNode Client with your own branding for your web application.||No custom branding options.|
|Account provisioning API||If you are building PrintNode into your web aplication then you need control of your PrintNode accounts. You can create and modify PrintNode accounts using the JSON API.||The API does not support account creation and management.|